During the closure of the Mucem,


Programming continues online and the gardens of the fort Saint-Jean remain open to the public from 9am 6pm 7 days a week.

Mental impairments

To best prepare your visit to the museum, we recommend that you read through the practical information.

 


An accommodating cultural programme


Tactile, sensory tour of the Mucem at the J4

The tactile and sensory route through the Mediterranean Gallery is suitable for visitors with mental impairments. The objects selected for this tour convey the fundamental points of the exhibition’s main themes. In addition, its tactile, sensory dimension allows all visitors to comprehend the objects, through both their intellects and their senses.

The presence of a helper is strongly recommended.

Special programmes

Some of the museum’s programmes were designed to suit visitors with mental impairments.

Group visits

Special time slots are reserved for groups, to ensure specially catered service and mediation. Structures specializing in working with people with mental or psychological disabilities are encouraged to come with small groups (10 to 15 people). Reservations are required for groups of 7 or more (including guides and helpers).

Guided tour

1 hr or 1:30 hrs depending on the theme: €50, including the reservation fee, tour guide and audiophone equipment, as available.

Independent tour

No reservation fee. Persons with disabilities are entitled to free admission for themselves and one helper. Documentation of the disability is requested.

Reservations must be made at least three weeks in advance for guided tours and one week in advance for independent tours. Contact the Reservations Department, every day from 9 am to 6 pm by telephone +33 (0)4 84 35 13 13, by email reservation@mucem.org or by text message (for the deaf): +33 (0)6 07 26 29 62

When booking a reservation, please explain the types of disabilities in your group. Do your guests have:
– motor issues;
– sensory issues;
– comprehension issues;
– concentration issues; or
– other issues?

This information is very important to the enjoyment of your tour. It will enable the Mucem’s information and mediation staff to better accommodate your group. On the day of your visit, please go to the group information desk with a copy of your booking confirmation.