During the closure of the Mucem,


Programming continues online and the gardens of the fort Saint-Jean remain open to the public from 9am 6pm 7 days a week.

Deafs

To best prepare your visit to the museum, we recommend that you read through the practical information.

Self-guided tours The multimedia guide offers a tour of the Mediterranean Gallery exhibition in French Sign Language.
Hire cost: Free for persons with disabilities.
Available from the J4 ticket office.

 


Dedicated tours


A number of tour routes are offered in FSL.

General Mucem tour

A tour leading through the permanent exhibitions at the J4 and Fort Saint-Jean, to explore the site and gain a thorough understanding of the purpose of a museum of civilizations. It is the best route for an introductory visit of the Mucem.

To sign up for the newsletter dedicated to accessible activities in FSL, please write to handicap@mucem.org.

 


Special artistic programmes


Some of the artistic events (cinema, conferences and performances) are interpreted in FSL.
A number of other artistic events, namely a selection of film screenings, are subtitled.

 


Come with a group


Special time slots are reserved for groups, to ensure specially catered service and mediation. Reservations are required for groups of 7 or more (including guides and helpers).

€50, including the reservation fee, tour guide and audiophone equipment, as available. FSL tours are limited to 15 participants per tour, to ensure that all the guests have a clear line of sight of the signer.
Independent tour No reservation fee. Persons with disabilities are entitled to free admission for themselves and one helper. Documentation of the disability is requested.

Reservations must be made at least three weeks in advance for guided tours and one week in advance for independent tours. Contact the Reservations Department, every day from 9 am to 6 pm by telephone +33 (0)4 84 35 13 13, by email reservation@mucem.org or by text message (for the deaf): +33 (0)6 07 26 29 62

When booking a reservation, please explain the types of disabilities in your group. Do your guests have:
– motor issues;
– sensory issues;
– comprehension issues;
– concentration issues; or
– other issues?

This information is very important to the enjoyment of your tour. It will enable the Mucem’s information and mediation staff to better accommodate your group. On the day of your visit, please go to the group information desk with a copy of your booking confirmation.